QUALITY POLICY
Our mission is the IMPORT & TRADE OF WOOD PRODUCTS & GARDEN PRODUCTS, with Quality and safety, satisfying the requirements of our customers.
Our vision is to make SHOWOOD the benchmark for the Quality of timber and garden products it provides from all interested parties.
The objectives that support the quality policy of the Company are:
· The immediate response to the needs of its customers
· Compliance with Greek and European legislation
· The maximum and optimal utilization of all the staff means know-how of the Company
· The fulfillment of the Company's goals within the prescribed time limits for their implementation.
· Respect for the environment and the health and safety of workers
The Management and the staff of the Company are committed to:
· The continuous training of the staff in the handling and Management of the materials traded
· Cooperation with reliable customers
· The continuous modernization of the Company's equipment
· The continuous improvement of the efficiency of the Quality Management System
· The continuous improvement of customer satisfaction
· The satisfaction of the applicable requirements of the Quality Management System
The Company's Management is also committed to providing all the necessary resources and means for implementing and observing the Quality Policy. It is also committed to ensuring that the integrity of the quality system is maintained when changes are planned and made.
The General Manager is responsible for the practical application of the principles of Quality Policy by all staff of the Company. The Quality Manager is responsible for monitoring the implementation and operation of the Quality System as well as all issues related to Quality. All the staff of the Company are responsible for being informed about the quality documentation and applying the Quality Policy and the Procedures of the Quality System in their work. The Company's Management draws up the Quality Policy, which the Quality Council periodically reviews.
THE GENERAL MANAGER
GEORGE BOSMOS