Shipping, Delivery & Returns

Everything you need to know about delivery costs, delivery times and the return process.

Order Shipping —
Attica Region

SHOWOOD Vehicles

Mainland areas with northern limit Oinofyta – Dilessi and western limit Elefsina – Mandra.

Orders over €50 FREE
Orders up to €50 €10
  • Delivery time: 1–3 business days (for products that do not require modification or manufacturing).
  • Delivery point: delivery is made at street level.
  • Floor delivery: available with porter assistance, requires prior arrangement and cost is calculated case by case.
Modified / custom-made products
For customised, modified or combined products, delivery time is determined upon consultation.

Rest of
Greece

Freight companies (Athens agencies)

Shipments to the rest of Greece are carried out via freight companies (Athens agencies).

FREE delivery to freight companies in Athens.
  • Dispatch time to freight company: 1–10 business days.
  • Freight cost to your location: calculated by the freight company based on volume & weight.
  • Payment of freight charges: paid by the recipient upon delivery.
Delivery times by category
  • Standard products: 1–3 business days.
  • Custom / modified products: upon consultation.
  • Playgrounds: 5–12 business days (requires preparation).

Important

Availability & changes
  • Some items may be temporarily out of stock, which can increase delivery times. In such cases, customers are notified promptly by phone or email.
  • SHOWOOD reserves the right to modify delivery methods and costs without prior notice.
Go to Returns

Quick
Summary

At a glance
  • Attica: €0 > €50 / €10 ≤ €50
  • Delivery: street level
  • Upper floors: upon arrangement
  • Rest of Greece: via freight company
Download Catalogue

Product Returns

Within 15 days

If any purchased item does not fully meet your expectations, you may return or replace it, provided that the following conditions are met:

  • Returns are accepted within 15 days from dispatch or store pickup and must be accompanied by a Return Form (professionals) or Retail Receipt (individuals).
  • The product must be unused, unmodified and in its original packaging.
  • Return shipping costs are borne by the buyer.
Return exclusions
  • Products made according to the buyer’s specifications or clearly customised.
  • Products which, after delivery, are inseparably mixed with other items due to their nature.
  • Failure to collect customised products within 60 days may result in deposit retention.
Right of withdrawal (detailed)

From the date of order submission up to 15 calendar days after delivery, customers may withdraw in accordance with applicable terms. Refunds are issued using the original payment method within the prescribed timeframe.